Lead a store team through customer engagement, operations, people and merchandising.
Being a part of Red Raider Outfitter means being a part of a team where you deliver superior Texas Tech products with game day spirit each and every day. As a team member you will help bring the Texas Tech spirit to life through unsurpassed customer service, products and remarkable experiences.
The Store Manager executes the business strategy and leads the store team through customer engagement, operations, people management and merchandising of the store. The Store Manager leads the team in fostering a positive work environment that ensures excellent customer satisfaction, maximizes productivity and drives sales. Providing our customers with an optimal shopping experience is our #1 priority.
Qualifications
- 3+ years retail management experience; specialty retailing experience preferred
- Lead, mentor, and motivate the team to foster a healthy work environment
- Create and deliver a positive shopping experience for our customers
- Receives feedback in an open and receptive manner
- Trains the team on Red Raider Outfitter standards and consistently holds them accountable
- Maintain a visually enticing store that is neat, clean, and organized
- Manage all aspects of daily store operations
- Ensure daily inventory is maintained and the store is correctly and fully stocked
- Ensure all back room areas including bathroom and employee break areas are regularly cleaned and presentable
- Communicate product performance observations and offer feedback to the buyer
- Inform and educate the staff on all products and events, maintaining an awareness of activities pertaining to Texas Tech as well as product details
- BS/BA degree or equivalent combination of education and experience
Good to know
- Flexible schedule including holidays, weekends, nights, opening/closing shifts
- Able to travel to other stores within Lubbock
- Occasional meetings and events outside of normal working hours
Perks
- Paid time off
- 25% employee discount, plus free game day shirts and other apparel
- Overtime (time and a half) upon approval during busy seasons
- 9–10 AM start, 6:30–7:30 PM leave, barring extended holiday or game day hours
- Family-oriented environment